Cuseum experienced a minor incident on June 18, 2024 affecting Fetch API, lasting 11h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 18, 2024, 03:46 AM UTC
We have identified an issue affecting Altru customers. It appears that Blackbaud Altru API is returning an unauthorized or access-denied response on their side. Our team is monitoring Blackbaud's progress in resolving the issue. You can follow the Blackbaud issue here: https://status.blackbaud.com/incidents/r7clgsjb1j0l If you require further information, please don't hesitate to contact our support team.
- resolved Jun 18, 2024, 03:17 PM UTC
We are pleased to report that the issue with Altru integration has been resolved. If you have any further questions or concerns, please don't hesitate to contact our support team. Blackbaud Altru status about the issue: https://status.blackbaud.com/incidents/r7clgsjb1j0l