Cuseum experienced a minor incident on March 11, 2026 affecting CMS / Main App and Member Portal, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 11, 2026, 04:25 PM UTC
We have identified the issue affecting some users accessing the CMS. Our team is now working diligently to resolve the issue. We will provide updates on our progress. If you require further information, please don't hesitate to contact our support team. We apologize for any disruption this may have caused.
- monitoring Mar 11, 2026, 04:50 PM UTC
The issues have been addressed and a fix has been implemented. We are now monitoring the situation to ensure that everything is working as expected. We will provide another update once we can confirm the issue is fully resolved. If you have any questions or concerns, please reach out to our support team. Thank you for your patience.
- resolved Mar 11, 2026, 05:36 PM UTC
We are pleased to report that the issue has been resolved. We have confirmed that all systems are operating as expected. If you have any further questions or concerns, please don't hesitate to contact our support team. We apologize for any disruption this incident may have caused and thank you for your patience.