Currencycloud incident

Some Customers Experiencing Payment Failures and Processing Delays for CAD

Currencycloud is currently experiencing a minor incident affecting Payments, which began 12h ago. The vendor's full update timeline is below.

Started
Aug 31, 2026, 05:20 PM UTC
Resolved
Ongoing
Duration
● 11h 49m
Detected by Pingoru
Aug 31, 2026, 05:20 PM UTC

Affected components

Payments

Update timeline

  1. investigating Aug 31, 2026, 05:20 PM UTC

    We are investigating an issue affecting payments processed through one of our banking partners. As a result, some customers may experience payment failures or delays in processing. Our teams are actively investigating and working with the provider to determine the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.