Currencycloud incident
Operational Delays to Manual Processing Activities
Currencycloud experienced a minor incident on July 20, 2026 affecting Payments and Other, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 20, 2026, 09:32 AM UTC
We are currently investigating an issue affecting internal access systems used by operational teams. Whilst payment processing services remain available, some manually processed activities, including funds allocation, sender verification and investigation-related requests, may experience delays. Our teams are actively working to restore full service and we will continue to provide updates as available.
- resolved Jul 20, 2026, 12:04 PM UTC
The issue has been identified and resolved, and services are operating normally. Our teams have validated recovery and continue to monitor the environment to ensure ongoing stability. At this time, we do not expect any impact or delays. Thank you for your patience while we investigated and resolved the issue.