Currencycloud incident

Issue Affecting Payment Validation Services

Minor Resolved View vendor source →

Currencycloud experienced a minor incident on July 3, 2026 affecting API and Payments, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 10:02 AM UTC
Resolved
Jul 03, 2026, 10:51 AM UTC
Duration
48m
Detected by Pingoru
Jul 03, 2026, 10:02 AM UTC

Affected components

APIPayments

Update timeline

  1. investigating Jul 03, 2026, 10:03 AM UTC

    We are currently investigating an issue affecting payment validation services. Some customers may experience errors when validating payments via the platform or API. Our engineering teams have identified the issue and are actively working to restore normal service as quickly as possible. We apologise for any inconvenience this may cause and will provide further updates as more information becomes available.

  2. resolved Jul 03, 2026, 10:51 AM UTC

    We have implemented a fix for the issue affecting payment validation services, and service has been restored. Customers should now be able to validate payments normally via the platform and API. Our engineering teams are continuing a root cause investigation and are working on permanent improvements to prevent this issue from recurring. We apologise for any inconvenience caused.