Currencycloud incident

Issues Affecting Bulk Upload Payment Processing

Minor Resolved View vendor source →

Currencycloud experienced a minor incident on July 3, 2026 affecting Payments, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 08:32 AM UTC
Resolved
Jul 03, 2026, 12:06 PM UTC
Duration
3h 33m
Detected by Pingoru
Jul 03, 2026, 08:32 AM UTC

Affected components

Payments

Update timeline

  1. investigating Jul 03, 2026, 08:32 AM UTC

    We are currently investigating an issue affecting Bulk Upload payment processing. Some users may experience uploaded files successfully validating or completing processing, but the associated payments may not be created as expected. Our engineering teams are actively working to identify the cause and restore normal service. We apologise for any inconvenience and will provide further updates as more information becomes available.

  2. investigating Jul 03, 2026, 08:33 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 03, 2026, 12:06 PM UTC

    The issue affecting Bulk Upload payment processing has now been resolved. We apologise for the inconvenience caused and appreciate your patience while our teams investigated and restored the service.