Currencycloud experienced a minor incident on June 27, 2026 affecting Payments, lasting 1d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 27, 2026, 11:57 PM UTC
We are currently investigating an issue impacting a subset of DKK local payments, where a file has not been successfully processed by an external network partner. This is resulting in delays to affected payments, and our teams are actively working with the partner to validate and progress resolution. Further updates will follow.
- resolved Jun 29, 2026, 01:09 PM UTC
The issue impacting a subset of DKK local payments has now been resolved. The affected file has been successfully processed with our external network partners, and delayed payments have been completed. We are continuing to work with the partner to understand the root cause and prevent recurrence.