Currencycloud experienced a minor incident on May 8, 2026 affecting Payments, lasting 4h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 08, 2026, 10:57 AM UTC
We are currently experiencing an issue affecting the status updates for local EUR payments. While the displayed status may not reflect the latest state, payments themselves are processing as expected with no impact to settlement. Our teams are actively working to restore correct status reporting. We will provide a further update once the issue is resolved.
- monitoring May 08, 2026, 11:35 AM UTC
The issue affecting status updates for local EUR payments has been corrected. Payment statuses are updating correctly; however, due to earlier processing volumes, it may take a few hours for all outstanding payments to fully reflect their final status. Payments have continued to process and settle as expected throughout. We will continue to monitor closely until all status updates are fully reconciled.
- resolved May 08, 2026, 03:40 PM UTC
Payment statuses have been updated, now fully reflect their final status. During this period payments have continued to process and settle as expected throughout. Thank you for your patients.