Cumulocity Outage History
Cumulocity is up right nowCumulocity had 28 outages in the last 2 years totaling 383h 7m of downtime — averaging 1.2 incidents per month.
There were 28 Cumulocity outages since June 10, 2024 totaling 383h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.
Loriot Agent Issue | cumulocity.com
Affected: cumulocity.com API Servicescumulocity.com MQTT Services
Timeline · 3 updates
- investigating Jun 28, 2024, 02:24 PM UTC
We observed an issue with the Loriot Agent on the Cumulocity IoT platform on cumulocity.com We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.
- monitoring Jun 28, 2024, 03:23 PM UTC
We stabilized the situation and are monitoring the service closely.
- resolved Jul 11, 2024, 01:49 PM UTC
This incident has been resolved.
Performance Issue | cumulocity.com
Affected: cumulocity.com API Servicescumulocity.com MQTT Servicescumulocity.com LWM2M Service
Timeline · 7 updates
- investigating Jun 10, 2024, 10:10 AM UTC
We observed a performance issue within the Cumulocity IoT platform on cumulocity.com We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.
- investigating Jun 10, 2024, 03:59 PM UTC
We found some indications about a possible reason. The mitigation requires a restart of some services. We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.
- identified Jun 11, 2024, 09:42 AM UTC
We identified a component that slows down the response of the platform. Mitigation requires a restart some services which will result in a short connection interruption. Impact will be that devices subscribed to real-time notifications (long-polling connection) or connected via MQTT will need to reconnect.
- monitoring Jun 11, 2024, 01:17 PM UTC
We have applied a fix for the performance issue within the Cumulocity IoT platform on cumulocity.com We are monitoring the system to ensure the implemented measures take long-term effect. We will inform you once we have further information.
- monitoring Jun 11, 2024, 03:13 PM UTC
In order to fix another issue identified in relation to the state of the platform, we perform some config changes for the data broker functionality. No service interruption is expected. We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.
- monitoring Jun 11, 2024, 03:13 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 12, 2024, 08:39 AM UTC
We have not observed any problematic symptoms while monitoring the Cumulocity IoT platform on cumulocity.com. We apologize for any inconvenience caused.