CTM experienced a minor incident on September 27, 2026 affecting CTM service, lasting 6d 22h. The incident has been resolved; the full update timeline is below.
Affected components
CTM service
Update timeline
- resolved Oct 03, 2026, 10:58 PM UTC
Service is restored and the app is working normally. The problem came from scheduled database maintenance. We are sorry for the disruption and are reviewing how we run this maintenance so it does not happen again. Impacted: Core Application (US), Inbound Calling (US), Outbound Calling & Dialer (US), +12 more