Crypto.com incident

Issues in adding wallet addresses for withdraws (Main App Wallet and Exchange)

Notice Resolved View vendor source →

Crypto.com experienced a notice incident on September 23, 2025, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 02:23 PM UTC
Resolved
Sep 23, 2025, 02:47 PM UTC
Duration
23m
Detected by Pingoru
Sep 23, 2025, 02:23 PM UTC

Update timeline

  1. investigating Sep 23, 2025, 02:23 PM UTC

    We are aware of an issue affecting some users who are experiencing problems when attempting to whitelist addresses for withdrawals on the Crypto.com Main App and Exchange. Our team is actively working to resolve this as a top priority.

  2. resolved Sep 23, 2025, 02:47 PM UTC

    This incident has been resolved.