Crypto.com experienced a notice incident on September 20, 2025, lasting 4d 13h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 20, 2025, 08:07 PM UTC
One of our AED, USD and SGD fiat wallet vendor "SCB" will be undergoing maintenance on 20th September 2025 3:00PM (BST) - TBC (BST) During this period, users will not be able to use SCB for AED< USD and SGD fiat withdrawals. - Users can use our alternative vendors instead during this period. - For existing withdraw through SCB, it will be resumed once the maintenance is complete.
- monitoring Sep 20, 2025, 08:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 25, 2025, 09:49 AM UTC
This incident has been resolved.