Crypto.com incident

Crypto.com Main App Android Users onchain unstake issues

Notice Resolved View vendor source →

Crypto.com experienced a notice incident on October 21, 2025, lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 10:44 AM UTC
Resolved
Oct 24, 2025, 07:20 AM UTC
Duration
2d 20h
Detected by Pingoru
Oct 21, 2025, 10:44 AM UTC

Update timeline

  1. identified Oct 21, 2025, 10:44 AM UTC

    We have identified an issue with current version of Crypto.com Main app 3.219.10, where if users try to unstake they will get an error. The issue will be fixed on 22 Oct 2025. Sorry for the inconveniences caused.

  2. identified Oct 22, 2025, 07:33 AM UTC

    Apologies this is taking longer than we had originally expected, the new ETA for the fix will be 23 Oct 2025.

  3. identified Oct 23, 2025, 10:23 AM UTC

    Our fix have been developed, it will be included in the next app version 3.219.11 - ETA 24th Oct.

  4. resolved Oct 24, 2025, 07:20 AM UTC

    Our fix has been deployed, the service is resumed