Crypto.com incident

USA stocks account may be showing zero balance unexpectedly

Notice Resolved View vendor source →

Crypto.com experienced a notice incident on April 16, 2026, lasting 22h 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 06:26 PM UTC
Resolved
Apr 17, 2026, 05:04 PM UTC
Duration
22h 38m
Detected by Pingoru
Apr 16, 2026, 06:26 PM UTC

Update timeline

  1. investigating Apr 16, 2026, 06:26 PM UTC

    We have identified the root cause of this issue and are working to resolve the balance display so it shows the correct balance in USA stocks accounts

  2. resolved Apr 17, 2026, 05:04 PM UTC

    This incident has been resolved.