Crypto.com incident

Issue with Card Payment Services for US users

Notice Resolved View vendor source →

Crypto.com experienced a notice incident on July 31, 2026, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2026, 05:32 AM UTC
Resolved
Jul 31, 2026, 07:03 AM UTC
Duration
1h 30m
Detected by Pingoru
Jul 31, 2026, 05:32 AM UTC

Update timeline

  1. investigating Jul 31, 2026, 05:32 AM UTC

    We are currently experiencing an issue with our vendor which provides card payment services for US users. Users may experience delays or errors when topping up cards, viewing deposit methods, or setting up bank accounts and transferring funds. We are investigating and will provide updates as we have more information.",

  2. investigating Jul 31, 2026, 05:45 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 31, 2026, 07:03 AM UTC

    This incident has been resolved.