Crusoe incident
Issues affecting persistent storage in eu-iceland1
Crusoe experienced a major incident on July 24, 2025 affecting Persistent Storage, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 24, 2025, 08:30 AM UTC
We are currently investigating an issue affecting VM's in eu-iceland1
- identified Jul 24, 2025, 10:26 AM UTC
We have identified an issue with our persistent disk storage system for a subset of VM's in eu-iceland1. Our engineers are now working to restore service.
- monitoring Jul 24, 2025, 10:52 AM UTC
A fix has been implemented for the persistent disk storage system. We are observing recovery, and affected virtual machines in eu-iceland1 are returning to a healthy state. Our team will continue to monitor the platform to ensure full service restoration and stability. We will provide the next update once the incident is fully resolved. We appreciate your understanding and support. If you experience any issues, please don't hesitate to contact us at [email protected].
- resolved Jul 24, 2025, 11:36 AM UTC
This incident has been resolved.