Crowdin Outage History

Resolution We've resolved a status page reporting issue and removed an incident record that incorrectly showed 7 hours and 53 minutes of downtime for Crowdin Translate. The service was fully operational the entire time — there was no actual downtime or user impact. What Happened? The false "Major Outage" status was triggered by an automation notification glitch. Two conflicting updates (DOWN and UP) arrived at the exact same time. Due to a race condition, the system processed the DOWN alert but ignored the simultaneous UP notification, leaving the status page stuck in an incorrect state.

After thorough monitoring, we can confirm the service is fully back to normal. The incident has now been marked as "Resolved". We will continue to monitor Crowdin's health 24/7/365. Thank you!

The solution was delivered several minutes after the incident was reported, we were monitoring the performance of EU data center organizations and confirmed that it got back to normal

Between 13:40 and 14:10 UTC, a subset of Crowdin Enterprise users experienced server errors when attempting to access projects via the web interface (UI). The issue affected users with specific project configurations. Access via the API remained operational. The service was fully available for translators, though. Our team identified and deployed a fix for the underlying server issue. The problem is resolved, and project access is fully restored. If you were affected by this issue, please refresh your browser page to ensure full functionality. We apologize for the inconvenience.

Almost right after the incident was raised, the project builds started working as expected. After conducting various tests, we can confirm that the builds have returned to normal, and the incident can be considered resolved.

After nearly 3 hours of monitoring, we confirm that translations are exported on time, and all connectors are fully accessible. We consider the case as resolved.

After additional monitoring, we can confirm that the service is fully operational

All services are fully operational

We experienced a temporary downtime of our Downloads and redirect service, which impacted the ability of some users to download translations.

The store is fully functioning again, along with all its apps 🙌

This accident has been fully resolved, after monitoring we confirmed that all functionality returned to normal

Between 13:19 and 13:36 UTC, we experienced performance degradation in crowdin.com and Crowdin Enterprise. The issue has been resolved, and the services are now operating normally.