Crowdin incident

Issues when exporting translations via UI and API

Notice Resolved View vendor source →

Crowdin experienced a notice incident on October 20, 2025 affecting crowdin.com and Crowdin Enterprise and 1 more component, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:25 AM UTC
Resolved
Oct 20, 2025, 12:39 PM UTC
Duration
2h 13m
Detected by Pingoru
Oct 20, 2025, 10:25 AM UTC

Affected components

crowdin.comCrowdin EnterpriseCrowdin Enterprise EU

Update timeline

  1. monitoring Oct 20, 2025, 10:25 AM UTC

    As you may be aware, Amazon AWS has experienced a major service disruption. The initial reports were logged at 8:11 am UTC, and within an hour, we noticed that translations export via UI and API started to fail almost instantly. Other components of Crowdin (dashboard, translation editor) were not impacted. We hope that it did not affect your work significantly. Our ticketing system got impacted too, and we couldn't react to the live chat efficiently. Sorry about that. All services are operational currently. We will keep monitoring the situation and update the incident once we confirm that every Crowdin component works as usual.

  2. resolved Oct 20, 2025, 12:39 PM UTC

    After nearly 3 hours of monitoring, we confirm that translations are exported on time, and all connectors are fully accessible. We consider the case as resolved.