Crossref incident

Submission log emails not being sent for all registrations

Minor Resolved View vendor source →

Crossref experienced a minor incident on October 27, 2025 affecting Admin tool, lasting 7d 9h. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2025, 06:10 PM UTC
Resolved
Nov 04, 2025, 03:27 AM UTC
Duration
7d 9h
Detected by Pingoru
Oct 27, 2025, 06:10 PM UTC

Affected components

Admin tool

Update timeline

  1. investigating Oct 27, 2025, 06:10 PM UTC

    We have found that starting on 24th October around 1800 UTC that not all submissions logs are being emailed to our members. Our technical team is investigating. -IF

  2. investigating Oct 27, 2025, 09:04 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 28, 2025, 04:06 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Nov 04, 2025, 03:27 AM UTC

    This incident has been resolved.