Crossref incident

Login Issues with iThenticate accounts/Similarity Check

Crossref experienced a major incident on December 11, 2025 affecting Monitoring of iThenticate can be seen at https://turnitin.statuspage.io., lasting 44m. The incident has been resolved; the full update timeline is below.

Started: Dec 11, 2025, 04:41 PM UTC
Resolved: Dec 11, 2025, 05:25 PM UTC
Duration: 44m
Detected by Pingoru: Dec 11, 2025, 04:41 PM UTC

Affected components

Monitoring of iThenticate can be seen at https://turnitin.statuspage.io.

Update timeline

investigating Dec 11, 2025, 04:41 PM UTC

Turnitin has reported that users in Europe may have issues logging into their iThenticate accounts. They are currently investigating the issue. Please see their status for updates: https://turnitin.statuspage.io/incidents/krzh571rxsc2
resolved Dec 11, 2025, 05:25 PM UTC

This incident has now been resolved by Turnitin. - KL