Cribl incident

No Assignable organizations in us-west2

Critical Resolved View vendor source →

Cribl experienced a critical incident on August 6, 2023 affecting Organization & Workspace Management, lasting 12h 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2023, 02:45 AM UTC
Resolved
Aug 06, 2023, 03:18 PM UTC
Duration
12h 33m
Detected by Pingoru
Aug 06, 2023, 02:45 AM UTC

Affected components

Organization & Workspace Management

Update timeline

  1. investigating Aug 06, 2023, 02:45 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 06, 2023, 03:01 AM UTC

    There is an increased error rate for our certificate provider. We are actively working on resolving this.

  3. investigating Aug 06, 2023, 03:24 AM UTC

    New user registration is limited to us-east-1 until we resolve the issue with the certificate provider.

  4. investigating Aug 06, 2023, 03:06 PM UTC

    The certificate provider is up and running as expected; we are currently restoring the signup process for us-west-2.

  5. monitoring Aug 06, 2023, 03:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 06, 2023, 03:18 PM UTC

    This incident has been resolved.