Cribl incident
Volume drop in Insights Metrics post 4.17.1 Upgrade
Update timeline
- investigating Apr 22, 2026, 10:18 PM UTC
We are currently investigating this issue.
- investigating Apr 22, 2026, 10:19 PM UTC
We are currently investigating an issue where some metrics in Insights are appearing incomplete. Customer data remains secure and unaffected. We are working toward a resolution and will provide the next update at the top of the hour.
- investigating Apr 22, 2026, 10:19 PM UTC
We are currently investigating an issue where some metrics in Insights are appearing incomplete. Customer data remains secure and unaffected. We are working toward a resolution and will provide the next update at the top of the hour.
- monitoring Apr 22, 2026, 10:39 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 22, 2026, 10:42 PM UTC
A fix has been implemented. Metrics are currently backfilling, and we anticipate all data will be available by the top of the hour. No further impact is expected.
- resolved Apr 23, 2026, 06:59 PM UTC
This incident has been resolved.
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