Cribl incident

Volume drop in Insights Metrics post 4.17.1 Upgrade

Major Resolved View vendor source →

Cribl experienced a major incident on April 22, 2026, lasting 20h 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 10:18 PM UTC
Resolved
Apr 23, 2026, 06:59 PM UTC
Duration
20h 40m
Detected by Pingoru
Apr 22, 2026, 10:18 PM UTC

Update timeline

  1. investigating Apr 22, 2026, 10:18 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 22, 2026, 10:19 PM UTC

    We are currently investigating an issue where some metrics in Insights are appearing incomplete. Customer data remains secure and unaffected. We are working toward a resolution and will provide the next update at the top of the hour.

  3. investigating Apr 22, 2026, 10:19 PM UTC

    We are currently investigating an issue where some metrics in Insights are appearing incomplete. Customer data remains secure and unaffected. We are working toward a resolution and will provide the next update at the top of the hour.

  4. monitoring Apr 22, 2026, 10:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Apr 22, 2026, 10:42 PM UTC

    A fix has been implemented. Metrics are currently backfilling, and we anticipate all data will be available by the top of the hour. No further impact is expected.

  6. resolved Apr 23, 2026, 06:59 PM UTC

    This incident has been resolved.