Cribl incident

Searches terminated prematurely

Major Resolved View vendor source →

Cribl experienced a major incident on July 17, 2024, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2024, 11:13 PM UTC
Resolved
Jul 19, 2024, 01:32 AM UTC
Duration
1d 2h
Detected by Pingoru
Jul 17, 2024, 11:13 PM UTC

Update timeline

  1. investigating Jul 17, 2024, 11:13 PM UTC

    We are currently investigating this issue.

  2. identified Jul 17, 2024, 11:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 17, 2024, 11:28 PM UTC

    Cribl Status Page Update STATUS: INVESTIGATING Cribl.Cloud Search issues Status: Our engineering team is investigating an issue where long running searches are being terminated earlier than expected. Customer Impact: Any long running searches, more than 9 mins, are being terminated. This incident affects Cribl.Cloud Search.

  4. identified Jul 17, 2024, 11:52 PM UTC

    Status: Our engineering team has identified an issue that is causing long running searches to be terminated earlier than expected. We're working on a fix and plan to have it available tomorrow. Customer Impact: Any searches running longer than 9 mins are being terminated. This incident affects Cribl.Cloud Search.

  5. identified Jul 18, 2024, 03:57 PM UTC

    Incident Status: Identified Status: Our engineering team has identified an issue that is causing long running searches to be terminated earlier than expected. We're working on a fix and plan to have it available today. Customer Impact: Any searches running longer than 9 mins are being terminated. This incident affects Cribl.Cloud Search.

  6. identified Jul 18, 2024, 08:40 PM UTC

    Incident Status: Identified Status: Our engineering team continues to work on a fix and plan to have it available today. Customer Impact: Any searches running longer than 9 mins are being terminated. This incident affects Cribl.Cloud Search.

  7. identified Jul 18, 2024, 11:33 PM UTC

    Incident Status: Identified Status: Our engineering team has completed a fix and it's in the process of being deployed. Customer Impact: Any searches running longer than 9 mins are being terminated. This incident affects Cribl.Cloud Search.

  8. resolved Jul 19, 2024, 01:32 AM UTC

    This incident has been resolved.