Cribl experienced a critical incident on April 23, 2025 affecting Login & Registration, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 23, 2025, 03:57 PM UTC
We are currently investigating this issue.
- investigating Apr 23, 2025, 03:59 PM UTC
Cribl teams have identified that customers are unable to access their tenants. They are faced with a screen waiting for the page load.
- monitoring Apr 23, 2025, 03:59 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Apr 23, 2025, 03:59 PM UTC
We are currently investigating this issue.
- investigating Apr 23, 2025, 03:59 PM UTC
Cribl teams have identified that customers are unable to access their tenants. They are faced with a screen waiting for the page load.
- monitoring Apr 23, 2025, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 23, 2025, 04:01 PM UTC
Status Page Update: Login Access Restored for Cribl Cloud We experienced a temporary login disruption for Cribl Cloud that has now been resolved. Our team successfully identified and mitigated the issue by rolling back an orchistration configuration. All customers should now be able to access their tenants normally. We apologize for any inconvenience and thank you for your patience during this brief service interruption. Key Details: - Impact: Login & Registration temporarily unavailable - Duration: Approximately 15 minutes - Current Status: Full service restored - Actions Taken: Rolled back to previous stable service version We recommend attempting to log in again. If you continue to experience any issues, please contact our support team.
- monitoring Apr 23, 2025, 04:02 PM UTC
Status Page Update: Login Access Restored for Cribl Cloud We experienced a temporary login disruption for Cribl Cloud that has now been resolved. Our team successfully identified and mitigated the issue by rolling back an orchestration configuration. All customers should now be able to access their tenants normally. We apologize for any inconvenience and thank you for your patience during this brief service interruption. Key Details: - Impact: Login & Registration temporarily unavailable - Duration: Approximately 15 minutes - Current Status: Full service restored - Actions Taken: Rolled back to previous stable service version We recommend attempting to log in again. If you continue to experience any issues, please contact our support team.
- resolved Apr 23, 2025, 07:06 PM UTC
This incident has been resolved.