CrashPlan incident

CrashPlan Cloud Authentication Issue

Minor Resolved View vendor source →

CrashPlan experienced a minor incident on May 25, 2023 affecting console.us1.crashplan.com, lasting 5d 20h. The incident has been resolved; the full update timeline is below.

Started
May 25, 2023, 05:49 PM UTC
Resolved
May 31, 2023, 01:54 PM UTC
Duration
5d 20h
Detected by Pingoru
May 25, 2023, 05:49 PM UTC

Affected components

console.us1.crashplan.com

Update timeline

  1. investigating May 25, 2023, 05:49 PM UTC

    We have detected an issue with CrashPlan’s authority servers, and are investigating the issue.

  2. monitoring May 25, 2023, 06:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 31, 2023, 01:54 PM UTC

    This incident has been resolved.