CrashPlan incident

US2 CrashPlan Enterprise Cloud Storage Issue: aea-dub

Minor Resolved View vendor source →

CrashPlan experienced a minor incident on June 13, 2024 affecting console.us2.crashplan.com, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2024, 05:09 PM UTC
Resolved
Jun 13, 2024, 06:38 PM UTC
Duration
1h 28m
Detected by Pingoru
Jun 13, 2024, 05:09 PM UTC

Affected components

console.us2.crashplan.com

Update timeline

  1. identified Jun 13, 2024, 05:09 PM UTC

    We have identified an issue with storage server aea-dub located in our EU West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.

  2. resolved Jun 13, 2024, 06:38 PM UTC

    This incident has been resolved.