CrashPlan incident

Intermittent Login Issue

Minor Resolved View vendor source →

CrashPlan experienced a minor incident on October 24, 2022 affecting console.us2.crashplanpro.com (Small Business), lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2022, 11:41 PM UTC
Resolved
Oct 25, 2022, 12:16 AM UTC
Duration
35m
Detected by Pingoru
Oct 24, 2022, 11:41 PM UTC

Affected components

console.us2.crashplanpro.com (Small Business)

Update timeline

  1. identified Oct 24, 2022, 11:41 PM UTC

    We have identified an issue causing some CrashPlan for Small Business users to have intermittent problems logging into the agent and console.

  2. monitoring Oct 25, 2022, 12:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 25, 2022, 12:16 AM UTC

    This incident has been resolved.