CrashPlan incident

CrashPlan Enterprise US2 Console Performance Issue

Minor Resolved View vendor source →

CrashPlan experienced a minor incident on November 2, 2022 affecting console.us2.crashplan.com, lasting 8h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2022, 07:41 PM UTC
Resolved
Nov 03, 2022, 03:49 AM UTC
Duration
8h 7m
Detected by Pingoru
Nov 02, 2022, 07:41 PM UTC

Affected components

console.us2.crashplan.com

Update timeline

  1. investigating Nov 02, 2022, 07:41 PM UTC

    We are investigating a Console performance issue with our US2 Cloud POD. Access to the Console or performing work within the Console may be affected.

  2. identified Nov 02, 2022, 08:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 02, 2022, 09:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 03, 2022, 03:49 AM UTC

    This incident has been resolved.