CrashPlan incident

CrashPlan for Small Business Console Issues

Major Resolved View vendor source →

CrashPlan experienced a major incident on November 9, 2022 affecting console.us2.crashplanpro.com (Small Business) and Subscription services, lasting 5h 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2022, 12:52 PM UTC
Resolved
Nov 09, 2022, 05:58 PM UTC
Duration
5h 6m
Detected by Pingoru
Nov 09, 2022, 12:52 PM UTC

Affected components

console.us2.crashplanpro.com (Small Business)Subscription services

Update timeline

  1. investigating Nov 09, 2022, 12:52 PM UTC

    We are aware of an issue with viewing the CrashPlan for Small Business console and are looking into it.

  2. monitoring Nov 09, 2022, 02:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 09, 2022, 05:58 PM UTC

    This incident has been resolved.