CrashPlan incident

CrashPlan Cloud Authentication Issue - EU5

Major Resolved View vendor source →

CrashPlan experienced a major incident on November 9, 2022 affecting console.eu5.cpg.crashplan.com, lasting 8h 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2022, 11:15 AM UTC
Resolved
Nov 09, 2022, 07:52 PM UTC
Duration
8h 37m
Detected by Pingoru
Nov 09, 2022, 11:15 AM UTC

Affected components

console.eu5.cpg.crashplan.com

Update timeline

  1. investigating Nov 09, 2022, 11:15 AM UTC

    We have detected an issue with CrashPlan’s authority servers affecting EU5, and are investigating the issue.

  2. monitoring Nov 09, 2022, 05:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 09, 2022, 07:52 PM UTC

    This incident has been resolved.