CrashPlan experienced a minor incident on January 27, 2023 affecting console.us1.crashplan.com and console.us2.crashplan.com, lasting 3h 17m. The incident has been resolved; the full update timeline is below.
Affected components
console.us1.crashplan.comconsole.us2.crashplan.com
Update timeline
- investigating Jan 27, 2023, 02:23 PM UTC
We are aware of an issue affecting deployment of the CrashPlan application, and the ability to view Deployment Policies in the CrashPlan Web Console for some customers. We are actively investigating a fix for this issue at this time.
- monitoring Jan 27, 2023, 03:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 27, 2023, 05:41 PM UTC
This incident has been resolved.