CrashPlan incident

CrashPlan US2 Cloud Storage Node Issue - Destination PROe Cloud, US

Minor Resolved View vendor source →

CrashPlan experienced a minor incident on February 7, 2023 affecting console.us2.crashplan.com, lasting 1d 14h. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2023, 12:01 AM UTC
Resolved
Feb 08, 2023, 02:33 PM UTC
Duration
1d 14h
Detected by Pingoru
Feb 07, 2023, 12:01 AM UTC

Affected components

console.us2.crashplan.com

Update timeline

  1. investigating Feb 07, 2023, 12:01 AM UTC

    We have identified an issue with storage node ija-iad located in our PROe Cloud, US destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.

  2. monitoring Feb 07, 2023, 06:43 PM UTC

    A fix has been implemented and we're monitoring the system for any further issues.

  3. resolved Feb 08, 2023, 02:33 PM UTC

    This incident has been resolved.