CrashPlan incident

CrashPlan US2 Device Creation Issue

Minor Resolved View vendor source →

CrashPlan experienced a minor incident on February 11, 2023 affecting console.us2.crashplan.com and console.us2.crashplanpro.com (Small Business), lasting 9h 1m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2023, 08:39 PM UTC
Resolved
Feb 12, 2023, 05:41 AM UTC
Duration
9h 1m
Detected by Pingoru
Feb 11, 2023, 08:39 PM UTC

Affected components

console.us2.crashplan.comconsole.us2.crashplanpro.com (Small Business)

Update timeline

  1. investigating Feb 11, 2023, 08:39 PM UTC

    We are currently investigating an issue impacting the creation of new devices in our US2 cloud.

  2. monitoring Feb 12, 2023, 02:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 12, 2023, 05:41 AM UTC

    This incident has been resolved.