CrashPlan experienced a notice incident on February 24, 2023 affecting Support services, lasting 19h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Support services
Update timeline
- investigating Feb 24, 2023, 10:22 PM UTC
We are aware of ongoing intermittent connectivity issues with our crashplan.com website and are working with our vendor to resolve them. We will post further periodic updates here. These issues do not affect the CrashPlan product itself.
- identified Feb 24, 2023, 10:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 25, 2023, 02:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 25, 2023, 05:57 PM UTC
This incident has been resolved.