CrashPlan experienced a notice incident on February 28, 2023 affecting Support services, lasting 1d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Support services
Update timeline
- investigating Feb 28, 2023, 09:55 PM UTC
We are aware of ongoing intermittent connectivity issues with our crashplan.com website and are working with our vendor to resolve them. We will post further periodic updates here. These issues do not affect the CrashPlan product itself.
- identified Mar 01, 2023, 03:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 01, 2023, 10:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 02, 2023, 05:33 PM UTC
This incident has been resolved.