CrashPlan incident

US1 CrashPlan Cloud Intermittent Login Failures

Minor Resolved View vendor source →

CrashPlan experienced a minor incident on August 23, 2023 affecting console.us1.crashplan.com, lasting 15d 17h. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2023, 08:14 PM UTC
Resolved
Sep 08, 2023, 01:25 PM UTC
Duration
15d 17h
Detected by Pingoru
Aug 23, 2023, 08:14 PM UTC

Affected components

console.us1.crashplan.com

Update timeline

  1. investigating Aug 23, 2023, 08:14 PM UTC

    We are experiencing intermittent authentication failures. We are investigating the issue and will provide an update shortly.

  2. identified Aug 23, 2023, 08:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 29, 2023, 01:23 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 08, 2023, 01:25 PM UTC

    This incident has been resolved.