CrashPlan incident

Intermittent Web Restore functionality failing

Minor Resolved View vendor source →

CrashPlan experienced a minor incident on February 7, 2024 affecting console.us2.crashplan.com and console.us2.crashplanpro.com (Small Business), lasting 6h 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2024, 02:51 PM UTC
Resolved
Feb 07, 2024, 09:30 PM UTC
Duration
6h 39m
Detected by Pingoru
Feb 07, 2024, 02:51 PM UTC

Affected components

console.us2.crashplan.comconsole.us2.crashplanpro.com (Small Business)

Update timeline

  1. investigating Feb 07, 2024, 02:51 PM UTC

    We are currently investigating this issue

  2. identified Feb 07, 2024, 04:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 07, 2024, 05:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 07, 2024, 09:30 PM UTC

    This incident has been resolved.