CrashPlan experienced a minor incident on July 23, 2024 affecting console.us2.crashplan.com, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
console.us2.crashplan.com
Update timeline
- identified Jul 23, 2024, 03:44 PM UTC
We are aware of an issue impacting some users attempting web initiated restores. Our team has identified the cause of the issue and is working on a fix. Agent restores are not currently affected by this issue.
- monitoring Jul 23, 2024, 09:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 24, 2024, 04:15 PM UTC
This incident has been resolved.