CrashPlan incident

CrashPlan Web Restore Issues

Minor Resolved View vendor source →

CrashPlan experienced a minor incident on October 8, 2024 affecting console.us2.crashplanpro.com (Small Business), lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 04:14 PM UTC
Resolved
Oct 10, 2024, 04:25 PM UTC
Duration
2d
Detected by Pingoru
Oct 08, 2024, 04:14 PM UTC

Affected components

console.us2.crashplanpro.com (Small Business)

Update timeline

  1. investigating Oct 08, 2024, 04:14 PM UTC

    We are aware of an issue that may impact a small amount of users attempting to perform web restores. Our team is actively working on identifying the root cause of the issue and working on a fix.

  2. investigating Oct 10, 2024, 04:24 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 10, 2024, 04:25 PM UTC

    This incident has been resolved.