CrashPlan experienced a minor incident on October 28, 2024 affecting console.us2.crashplan.com, lasting 6d 18h. The incident has been resolved; the full update timeline is below.
Affected components
console.us2.crashplan.com
Update timeline
- identified Oct 28, 2024, 09:19 PM UTC
We have identified an issue with storage server bca-sea located in our US West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
- identified Oct 29, 2024, 09:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 03, 2024, 01:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 04, 2024, 03:27 PM UTC
This incident has been resolved.