CrashPlan incident

US2 CrashPlan Cloud Storage Issue: aaa-sin

Minor Resolved View vendor source →

CrashPlan experienced a minor incident on November 21, 2024 affecting console.us2.crashplan.com, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2024, 05:33 PM UTC
Resolved
Nov 21, 2024, 09:33 PM UTC
Duration
3h 59m
Detected by Pingoru
Nov 21, 2024, 05:33 PM UTC

Affected components

console.us2.crashplan.com

Update timeline

  1. identified Nov 21, 2024, 05:33 PM UTC

    We have identified an issue with storage server aaa-sin located in our PROe Cloud, SIN destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.

  2. resolved Nov 21, 2024, 09:33 PM UTC

    This incident has been resolved.