Craft.io Outage History

Craft.io had 4 outages in the last 2 years totaling 1h 13m of downtime — averaging 0.2 incidents per month.

There were 4 Craft.io outages since September 22, 2025 totaling 1h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://craftio.statuspage.io

Minor October 29, 2025

Degraded Performance: Craft.io Applications (US Data Center)

Detected by Pingoru: Oct 29, 2025, 10:15 AM UTC
Resolved: Oct 29, 2025, 10:35 AM UTC
Duration: 19m

Affected: Core App (US Data Center)Feedback Portal (US Data Center)

Timeline · 2 updates

investigating Oct 29, 2025, 02:32 PM UTC

We are currently investigating reports of degraded performance affecting Craft.io applications in US Datacenter. Users may experience slower response times or intermittent connectivity when accessing our services. Our engineering team is actively working to identify and resolve the root cause. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore full performance. We will provide an update here within the next hour.
resolved Oct 29, 2025, 02:33 PM UTC

This incident has been resolved.

Read the full incident report →

Minor October 29, 2025

Degraded Performance: Craft.io Applications (EU Data Center)

Detected by Pingoru: Oct 29, 2025, 10:14 AM UTC
Resolved: Oct 29, 2025, 10:35 AM UTC
Duration: 21m

Affected: Core App (EU Data Center)Feedback Portal (EU Data Center)

Timeline · 3 updates

investigating Oct 29, 2025, 02:31 PM UTC

We are currently investigating reports of degraded performance affecting Craft.io applications in EU Datacenter. Users may experience slower response times or intermittent connectivity when accessing our services. Our engineering team is actively working to identify and resolve the root cause. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore full performance. We will provide an update here within the next hour.
investigating Oct 29, 2025, 02:32 PM UTC

We are continuing to investigate this issue.
resolved Oct 29, 2025, 02:33 PM UTC

This incident has been resolved.

Read the full incident report →

Major September 30, 2025

Major Outage: Craft.io Applications (EU Data Center)

Detected by Pingoru: Sep 30, 2025, 02:21 PM UTC
Resolved: Sep 30, 2025, 02:26 PM UTC
Duration: 5m

Affected: Core App (EU Data Center)Public API (EU Data Center)Feedback Portal (EU Data Center)

Timeline · 2 updates

investigating Sep 30, 2025, 02:21 PM UTC

We are currently experiencing an unplanned outage affecting Craft.io Applications in EU Datacenter. Users may be unable to access or use the service at this time. Our engineering team has been alerted and is actively investigating the issue with the highest priority. We are working to restore full service as quickly as possible. We apologize for any inconvenience this causes and will provide an update here within the next minutes.
resolved Sep 30, 2025, 02:26 PM UTC

This incident has been resolved.

Read the full incident report →

Critical September 22, 2025

Major Outage: Craft.io Applications (US Data Center)

Detected by Pingoru: Sep 22, 2025, 01:35 PM UTC
Resolved: Sep 22, 2025, 02:01 PM UTC
Duration: 26m

Affected: Core App (US Data Center)Public API (US Data Center)Feedback Portal (US Data Center)

Timeline · 3 updates

investigating Sep 22, 2025, 01:35 PM UTC

We are currently experiencing an unplanned outage affecting Craft.io Applications in US Datacenter. Users may be unable to access or use the service at this time. Our engineering team has been alerted and is actively investigating the issue with the highest priority. We are working to restore full service as quickly as possible. We apologize for any inconvenience this causes and will provide an update here within the next minutes.
investigating Sep 22, 2025, 02:00 PM UTC

We are continuing to investigate this issue.
resolved Sep 22, 2025, 02:01 PM UTC

This incident has been resolved.

Read the full incident report →