Craft.io incident

Degraded Performance: Craft.io Applications (US Data Center)

Craft.io experienced a minor incident on October 29, 2025 affecting Core App (US Data Center) and Feedback Portal (US Data Center), lasting 19m. The incident has been resolved; the full update timeline is below.

Started: Oct 29, 2025, 10:15 AM UTC
Resolved: Oct 29, 2025, 10:35 AM UTC
Duration: 19m
Detected by Pingoru: Oct 29, 2025, 10:15 AM UTC

Affected components

Core App (US Data Center)Feedback Portal (US Data Center)

Update timeline

investigating Oct 29, 2025, 02:32 PM UTC

We are currently investigating reports of degraded performance affecting Craft.io applications in US Datacenter. Users may experience slower response times or intermittent connectivity when accessing our services. Our engineering team is actively working to identify and resolve the root cause. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore full performance. We will provide an update here within the next hour.
resolved Oct 29, 2025, 02:33 PM UTC

This incident has been resolved.