Craft.io incident

Major Outage: Craft.io Applications (US Data Center)

Craft.io experienced a critical incident on June 12, 2025 affecting Core App (US Data Center) and Public API (US Data Center) and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.

Started: Jun 12, 2025, 06:27 PM UTC
Resolved: Jun 12, 2025, 07:26 PM UTC
Duration: 58m
Detected by Pingoru: Jun 12, 2025, 06:27 PM UTC

Affected components

Core App (US Data Center)Public API (US Data Center)Feedback Portal (US Data Center)

Update timeline

investigating Jun 12, 2025, 06:27 PM UTC

We are currently experiencing an unplanned outage affecting Craft.io Applications in US Datacenter. Users may be unable to access or use the service at this time. Our engineering team has been alerted and is actively investigating the issue with the highest priority. We are working to restore full service as quickly as possible. We apologize for any inconvenience this causes and will provide an update here within the next minutes.
investigating Jun 12, 2025, 07:02 PM UTC

System Status Update: We're currently experiencing a general outage impacting our US environment due to an issue with Google Cloud. We're actively monitoring the situation.
resolved Jun 12, 2025, 07:26 PM UTC

This incident has been resolved.