Craft.io incident

Major Outage: Craft.io Applications (US Data Center)

Craft.io experienced a critical incident on September 22, 2025 affecting Core App (US Data Center) and Public API (US Data Center) and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started: Sep 22, 2025, 01:35 PM UTC
Resolved: Sep 22, 2025, 02:01 PM UTC
Duration: 26m
Detected by Pingoru: Sep 22, 2025, 01:35 PM UTC

Affected components

Core App (US Data Center)Public API (US Data Center)Feedback Portal (US Data Center)

Update timeline

investigating Sep 22, 2025, 01:35 PM UTC

We are currently experiencing an unplanned outage affecting Craft.io Applications in US Datacenter. Users may be unable to access or use the service at this time. Our engineering team has been alerted and is actively investigating the issue with the highest priority. We are working to restore full service as quickly as possible. We apologize for any inconvenience this causes and will provide an update here within the next minutes.
investigating Sep 22, 2025, 02:00 PM UTC

We are continuing to investigate this issue.
resolved Sep 22, 2025, 02:01 PM UTC

This incident has been resolved.