Craft.io incident

Major Outage: Craft.io Applications (EU Data Center)

Critical Resolved View vendor source →

Craft.io experienced a critical incident on September 22, 2025 affecting Core App (EU Data Center) and Public API (EU Data Center) and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 01:34 PM UTC
Resolved
Sep 22, 2025, 03:05 PM UTC
Duration
1h 30m
Detected by Pingoru
Sep 22, 2025, 01:34 PM UTC

Affected components

Core App (EU Data Center)Public API (EU Data Center)Feedback Portal (EU Data Center)

Update timeline

  1. investigating Sep 22, 2025, 01:34 PM UTC

    We are currently experiencing an unplanned outage affecting Craft.io Applications in EU Datacenter. Users may be unable to access or use the service at this time. Our engineering team has been alerted and is actively investigating the issue with the highest priority. We are working to restore full service as quickly as possible. We apologize for any inconvenience this causes and will provide an update here within the next minutes.

  2. resolved Sep 22, 2025, 03:05 PM UTC

    This incident has been resolved.