Cowbell incident

Quotes being created without Coverages

Minor Resolved

Cowbell experienced a minor incident on May 1, 2024, lasting 18h 26m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2024, 04:46 PM UTC
Resolved
May 02, 2024, 11:12 AM UTC
Duration
18h 26m
Detected by Pingoru
May 01, 2024, 04:46 PM UTC

Update timeline

  1. monitoring May 01, 2024, 04:53 PM UTC

    We are investigating an issue with Quote service where there maybe some quotes generated without coverage details. We will post an update as soon as we can. Thanks!

  2. monitoring May 01, 2024, 05:48 PM UTC

    Update: The issue with quote service is isolated and affected limited quotes. Our API team will reach out to you directly if you are among the impacted partners. Thank you for understanding!