Performance recovered
Timeline · 1 update
- resolved Aug 12, 2026, 04:42 AM UTC
Performance recovered
CoverageBook Outage History
CoverageBook is up right nowCoverageBook had 11 outages in the last 2 years totaling 5h 46m of downtime — averaging 0.5 incidents per month.
There were 11 CoverageBook outages since October 20, 2025 totaling 5h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.
Application went down
Timeline · 1 update
- investigating Aug 07, 2026, 02:04 PM UTC
Application went down
Metrics Summaries are not u...
Affected: Current status by service (Application)
Timeline · 1 update
- investigating Jul 03, 2026, 04:25 PM UTC
We currently have an issue where metrics summaries are not recalculating when a change is made to the report. We're investigating the cause now and will get it resolved asap. Thanks for your patience while we work to resolve the problem.
Issues with screenshots
Affected: Current status by service (Data Collection)
Timeline · 2 updates
- investigating Jun 01, 2026, 01:21 PM UTC
We're currently investigating an issue where some customers aren't seeing screenshots coming through to their reports. We're looking into it and will update as soon as possible.
- resolved Jun 01, 2026, 02:56 PM UTC
Our service provider is now operational and the issue has been resolved, they are working on getting the images through to us and you should see your reports update automatically. This might take a little extra time. If you're still seeing any issues get in touch at [email protected] and we'll reply asap.
Application recovered
Timeline · 1 update
- resolved Apr 09, 2026, 01:16 PM UTC
Application recovered
The service is currently un...
Affected: Current status by service (Application)Current status by service (Data Collection)
Timeline · 2 updates
- investigating Apr 09, 2026, 01:15 PM UTC
Our service is currently unavailable. We are looking into the cause and will update as soon as we can. We're really sorry for any delays this is causing!
- resolved Apr 09, 2026, 01:20 PM UTC
Normal service has now resumed! Thanks for your patience here.
Performance went down
Data Collection recovered
Timeline · 1 update
- resolved Feb 17, 2026, 09:09 PM UTC
Data Collection recovered
Importing coverage is slowe...
Affected: Current status by service (Data Collection)
Timeline · 2 updates
- investigating Nov 25, 2025, 12:35 PM UTC
Due to an issue we are currently investigating, importing coverage is currently slower than usual. Your URLs will eventually come through and we're working to restore normal service asap.
- resolved Nov 25, 2025, 02:24 PM UTC
The queue is now back to normal and you should see coverage coming through at normal speed. Thanks for your patience while we resolved the issue!
Facebook, X, and LinkedIn c...
Affected: Current status by service (Data Collection)
Timeline · 2 updates
- investigating Nov 06, 2025, 02:10 PM UTC
One of our data providers is currently experiencing an issue which is causing imports of Facebook, X, and LinkedIn clips to take much longer than usual. We're sorry for the delay and will let you know once this is working correctly again.
- resolved Nov 06, 2025, 04:14 PM UTC
Our data provider has now resolved the issue and you should see posts importing as normal.
Degraded service due to Ama...
Affected: Current status by service (Application)Current status by service (Data Collection)Operations (Performance)
Timeline · 1 update
- resolved Oct 20, 2025, 08:59 AM UTC
There is currently an ongoing issue with Amazon Web Services that may be impacting some of our users. This unfortunately impacts our support and data collection systems, meaning that we're unable to receive or reply to messages from users. Collection of data for LinkedIn, X(twitter) and Facebook is also impacted. We'll update this status as soon as we have new information.