Cornerstone incident

Intermittent Errors on Manage Candidates Page - US Swimlanes

Notice Resolved View vendor source →
Started
Mar 30, 2026, 07:38 PM UTC
Resolved
Mar 30, 2026, 11:18 PM UTC
Duration
3h 39m
Detected by Pingoru
Mar 30, 2026, 07:38 PM UTC

Affected components

Response TimeResponse TimeResponse TimeResponse Time

Update timeline

  1. investigating Mar 30, 2026, 07:38 PM UTC

    Some customers on US swimlanes (US SL1, US SL2, US SL3, US SL5) may be experiencing intermittent errors on the Manage Candidates page. Our team is actively investigating this as a top priority and will provide updates as more information becomes available.

  2. monitoring Mar 30, 2026, 08:28 PM UTC

    Our engineering teams have implemented a fix and we have recovered. We will monitor for at least an hour before marking this incident resolved.

  3. resolved Mar 30, 2026, 11:18 PM UTC

    The CSOD Technology Team observed a performance degradation affecting this swimlane. The problem began at 11:45 AM Pacific Time and was resolved at 12:55 PM Pacific Time. During this time, clients with portals on this swimlane may have experienced slow performance or intermittent errors while accessing the Manage Candidates page. After a period of monitoring we are considering this issue Resolved.

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