Copernica Outage History
Copernica is up right nowPingoru has recorded 37 incidents for Copernica: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 514 (0%) |
Incidents, newest first
Minor November 10, 2025 Issue with Publisher 35m Publisher and Marketing Suite
Started Nov 10, 2025, 02:32 PM UTC· resolved Nov 10, 2025, 03:08 PM UTC
- investigating Nov 10, 2025, 02:32 PM UTC
We are currently experiencing issues with starting tasks from the Publisher environment, such as sending mailings or copying templates. These actions can still be performed from the Marketing Suite interface. Our Operations department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.
- resolved Nov 10, 2025, 03:08 PM UTC
This incident has been resolved.
Minor November 10, 2025 Delay outgoing mail server 49m Mailsender
Started Nov 10, 2025, 08:36 AM UTC· resolved Nov 10, 2025, 09:26 AM UTC
- investigating Nov 10, 2025, 08:36 AM UTC
We are currently experiencing delays on our outgoing mail servers. Mailings will be received and processed, however they will be queued before being sent. Our Operations department is currently investigating the underlying issue. All mailings will be sent when the issue has been resolved. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.
- resolved Nov 10, 2025, 09:26 AM UTC
This incident has been resolved.
Minor July 10, 2025 Issue Copernica servers 22m Publisher and Marketing Suite
Started Jul 10, 2025, 11:35 AM UTC· resolved Jul 10, 2025, 11:58 AM UTC
- investigating Jul 10, 2025, 11:35 AM UTC
We are currently experiencing issues with one of our servers. This may cause some issues when working in Copernica. Our Operations department is currently investigating the underlying issue. We apologize for the inconvenience. If you have any questions, please contact us.
- investigating Jul 10, 2025, 11:43 AM UTC
We are continuing to investigate this issue.
- resolved Jul 10, 2025, 11:58 AM UTC
This incident has been resolved.
Minor November 28, 2024 Issue image servers 22m Publisher and Marketing Suite, Picserver
Started Nov 28, 2024, 09:10 AM UTC· resolved Nov 28, 2024, 09:33 AM UTC
- investigating Nov 28, 2024, 09:10 AM UTC
We are currently experiencing difficulties on our image servers. At this moment, it is not possible to upload images. Our Operations department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.
- resolved Nov 28, 2024, 09:33 AM UTC
This incident has been resolved.
Notice November 10, 2024 Missing logs – Publisher and Marketing Suite
Started Nov 10, 2024, 01:00 PM UTC· resolved Nov 10, 2024, 01:00 PM UTC
- resolved Nov 10, 2024, 01:52 PM UTC
Between 11:00 and 14:00 (CET) on Sunday, November 10, we experienced an issue on our server responsible for logging events (deliveries, retries, bounces, webtracker activity). As a result, these events are possibly not registered. Follow-up actions based on these events have not been executed. When you are missing logs in your log files within this time frame, this can be explained by this problem. For further questions, please contact our support team at [email protected].